The agreement governing your use of this site and everything you buy through it. Long, because it has to be - the table of contents is there to get you to the part you need.
These Terms of Service ("Terms of Service") set forth the general terms and conditions of your use of this website ("Site") and the products and services purchased or accessed through this Site (individually and collectively, the "Services").
These Terms of Service and the documents to which they refer form an agreement ("Agreement") between SkyCore Host ("SkyCore Host", "we", "us" or "our") and you. The Agreement is made effective as of the date of your use of the Site or the date of electronic acceptance thereof, whichever occurs earlier. The terms "you", "your", "User" or "Customer" shall refer to any individual or entity who accepts this Agreement, has access to a Customer account at SkyCore Host ("Account"), or uses the Services.
Please read this Agreement carefully before using our Services. By accessing or using the Site or any Service, you agree to be legally bound by these Terms. If you do not agree, you must not use our Services.
The SkyCore Host entity you are contracting with is determined based on your country of residence or place of business:
| Region | Contracting Entity |
|---|---|
| United States | SkyCore Host LLC, a Delaware limited liability company |
| United Kingdom | SkyCore Host UK Ltd, registered in England and Wales |
| Nigeria and Africa | SkyCore Host NG Ltd, registered in Nigeria |
| All other countries | SkyCore Host LLC (Delaware, USA) |
Your use of this Site or Services is also governed by the following applicable documents, which are incorporated into these Terms by reference:
In the event of a conflict between these Terms and any of the above supplemental policies, these Terms shall govern unless expressly stated otherwise.
This Site and the Services are available only to persons who can form legally binding contracts under applicable law. By using this Site or the Services, you represent and warrant that you:
Sanctions Compliance: You represent and warrant that you are not ordinarily resident in, and will not use or distribute the Services in, any country or region subject to US comprehensive sanctions — including Cuba, Iran, North Korea, Syria, Russia, or the following Ukrainian regions: Crimea, Donetsk, and Luhansk — nor any areas sanctioned by the US, EU, or UN. You further confirm you are not listed on the UN Security Council Consolidated List, the US Specially Designated Nationals List, the EU Consolidated List, or any similar list maintained by applicable authorities.
You are solely responsible for all activity on your Account. You agree to:
SkyCore Host will not be liable for any loss resulting from unauthorized use of your Account. You may be liable for losses incurred by SkyCore Host or others due to such unauthorized use.
The Services allow you to grant access to your Account to other SkyCore Host customers. By authorizing any person to access your Account, you assume full legal and financial responsibility for their actions within your Account, including any charges incurred, content posted, or violations committed.
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete. Providing false or misleading information is a material breach of this Agreement and may result in immediate Account termination.
The service uptime guarantee applicable to specific Services is defined in Service Level Agreements (SLA) where applicable. You acknowledge that from time to time this Site may be inaccessible or inoperable for reasons including scheduled maintenance, emergency repairs, upgrades, or factors beyond our reasonable control.
From time to time, SkyCore Host may offer pre-release versions of new Services ("Beta Services"). By using Beta Services, you acknowledge they are provided "as is", "as available", and "with all faults". We make no warranties regarding Beta Services and reserve the right to modify, suspend, or discontinue them at any time without notice or liability.
Data Backup Responsibility: You agree to independently back up all of your Customer Content at all times. You are solely responsible for backing up your data in all circumstances. SkyCore Host does not warrant that it backs up any Account or Customer Content, and shall not be liable for any data loss regardless of cause.
You agree to use this Site and the Services in full compliance with this Agreement. You are prohibited from using this Site or Services in a manner that:
SkyCore Host reserves the right to investigate any suspected violation and may cooperate with law enforcement authorities in prosecuting any such violations.
SkyCore Host makes no representation that the content or Services available on this Site are appropriate or permitted in every jurisdiction. By accessing this Site or using the Services, you agree to be solely responsible for complying with all applicable local, state, national, and international laws, rules, and regulations, including but not limited to those governing data protection, export control, consumer protection, and electronic communications.
Some features of this Site or Services may allow you to post, publish, share, store, or manage materials including designs, images, videos, code, and text ("Customer Content").
You retain ownership of all Customer Content you submit. By posting Customer Content, you represent and warrant that you have all necessary rights to grant the licenses described herein and that such Customer Content does not infringe any third-party rights.
By posting Customer Content, you grant SkyCore Host a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your Customer Content as necessary to operate, improve, and promote the Services. This license terminates when you delete your Customer Content, except to the extent that it has been shared with others and they have not deleted it.
Any feedback, suggestions, ideas, or recommendations you provide to SkyCore Host ("Feedback") shall be owned by SkyCore Host and may be used for any business purpose without compensation to you. You hereby assign all intellectual property rights in such Feedback to SkyCore Host.
You may not post, transmit, or store Customer Content that is illegal, harmful, defamatory, obscene, violates third-party intellectual property rights, or violates any provision of this Agreement. SkyCore Host reserves the right to remove any such content without notice.
Except for Customer Content, all content on this Site and Services ("SkyCore Content") — including text, graphics, logos, icons, images, software, and other materials — is owned by or licensed to SkyCore Host and is protected by applicable copyright, trademark, patent, and other intellectual property laws.
SkyCore Content is provided for your personal, non-commercial use only. No right or license under any copyright, trademark, or patent is granted to you under this Agreement except as expressly stated herein. You may not reproduce, modify, distribute, transmit, display, or create derivative works from SkyCore Content without prior written permission.
SkyCore Host respects the intellectual property rights of others. If you believe that any content hosted on our Services infringes your copyright, please send a notice of claimed infringement ("DMCA Notice") to our Designated Copyright Agent containing the following:
SkyCore Host — Legal Department
Email: dmca@skycorehost.com
Postal: 4th Floor Imperial House, 15 Kingsway, GB
Upon receipt of a valid DMCA Notice, SkyCore Host will act expeditiously to remove or disable access to the allegedly infringing material. We will notify the account holder of the removal. If you believe your content was wrongly removed, you may submit a counter-notice to the above address.
SkyCore Host has adopted a repeat-infringer policy. Accounts associated with multiple copyright violations may be suspended or permanently terminated.
SkyCore Host generally does not pre-screen Customer Content. However, we reserve the right — but have no obligation — to review, monitor, and remove any Customer Content at any time, without notice, if we reasonably believe it violates this Agreement, applicable law, or the rights of any third party.
In cases of violation, we may suspend or terminate your access to this Site, Account, or Services immediately and without prior notice. Such removal does not create any liability on the part of SkyCore Host.
This section applies to you if you are located in the European Union or using Services falling within the scope of Regulation (EU) 2022/2065 (the "DSA").
Any person may report allegedly illegal content or content that violates our policies through our abuse reporting system at compliance@skycorehost.com or via our website. SkyCore Host will process such notices in a timely, non-arbitrary, and diligent manner. We may use automated tools to assist in processing certain notices.
If you are an EU user and you disagree with any content moderation decision SkyCore Host has taken affecting you, you may lodge an internal complaint electronically via compliance@skycorehost.com within six months of being informed of the decision. We will process your complaint free of charge and respond within a reasonable timeframe.
EU users may also refer disputes to a certified out-of-court dispute settlement body under Article 21 of the DSA. This option does not affect your right to seek judicial redress.
We strictly prohibit the transmission of spam through our Services. "Spam" means unsolicited commercial or bulk messages sent via email, SMS, push notifications, or other digital channels without the prior, verifiable consent of the recipient.
You must comply with all applicable anti-spam legislation, including the US CAN-SPAM Act, the EU ePrivacy Directive, Canada's CASL, and all applicable local laws. Violations include, but are not limited to:
If we determine you have violated our no-spam policy, we have the right to suspend related Services or immediately terminate any Account connected with spam activities. We may also report violations to relevant law enforcement or regulatory bodies.
SkyCore Host may provide AI and machine learning tools to assist in building websites, generating content, or performing other tasks ("AI Services").
SkyCore Host expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to any Account or Service, with or without notice, for any reason, including:
This Site may include links to third-party websites, products, or services that are not owned or controlled by SkyCore Host ("Linked Sites"). We provide these links for convenience only and do not endorse, control, or assume responsibility for the content, terms, privacy policies, or availability of any Linked Sites.
Your access to and use of Linked Sites is entirely at your own risk and subject to the terms and conditions of such Linked Sites.
All paid Services are provided on a subscription basis with auto-renewal enabled by default. Services will automatically renew for subsequent subscription periods at the then-current renewal price unless you disable auto-renewal through your Account dashboard before the next Charge Date. You are solely responsible for managing your auto-renewal settings.
You agree to provide accurate, current, and complete payment information and authorize us to charge your designated Payment Method for all fees due. We accept major credit and debit cards (Visa, Mastercard, American Express), PayPal, and selected cryptocurrency methods. We may initiate pre-authorization transactions to validate your payment method.
All prices are displayed in US Dollars (USD) unless otherwise specified. We may display localized pricing in other currencies for informational purposes; all transactions are processed in USD unless a specific local currency option is explicitly offered at checkout. Prices are subject to change with reasonable notice.
All fees are exclusive of applicable taxes unless expressly stated otherwise. You are responsible for all applicable sales, use, VAT, GST, and similar taxes. SkyCore Host will collect and remit applicable taxes where legally required to do so.
All fees for Services are generally non-refundable except as expressly specified in our Refund Policy or as required by applicable law. Refund requests must be submitted within 30 days of the original purchase date. Domain registration fees are non-refundable once a domain has been registered with the registry. Dedicated server setup fees are non-refundable.
If your payment fails, we will notify you and may attempt to charge your Payment Method again. If payment remains outstanding, we reserve the right to suspend or terminate your Services. SkyCore Host is not liable for any data loss resulting from service suspension due to non-payment.
Credits in your SkyCore Balance are non-transferrable, do not accrue interest, and expire two (2) years from the date of issuance. Credits have no cash value and cannot be exchanged for money.
To cancel auto-renewal of any Service, log into your Account dashboard and navigate to Services > Manage > Disable Auto-Renew at least 24 hours before the next billing date.
You may terminate your Account and this Agreement at any time by cancelling all active Services through your Account dashboard and submitting a written closure request to support@skycorehost.com. Cancellation of individual Services does not automatically close your Account.
SkyCore Host may suspend, limit, or terminate your Account or access to any Service, with or without cause and with or without notice, including but not limited to, if:
Upon termination of your Account or any Service: (i) your right to access and use the terminated Service immediately ceases; (ii) we may delete your Customer Content associated with the terminated Service after a reasonable grace period (typically 30 days); (iii) all outstanding fees become immediately due and payable; and (iv) provisions of this Agreement that by their nature should survive termination shall continue to apply, including Sections 8, 9, 10, 22, 23, 24, and 25.
Following account termination, you should export all Customer Content before your Account closes. SkyCore Host is not responsible for any loss of Customer Content after the grace period expires.
In addition to these general Terms, the following product-specific terms apply to your use of the indicated Services. In the event of a conflict, the product-specific terms shall govern for that specific Service.
Hosting services are subject to our Acceptable Use Policy and resource usage limits described in your service plan. Excessive resource usage that impacts other customers may result in service throttling or suspension. You are solely responsible for the content hosted on your account. Root access on VPS and Dedicated servers grants full control; SkyCore Host will not perform software installations or configurations unless a managed plan is purchased.
Domain registration is subject to ICANN policies and the terms of the respective domain registry. You are responsible for maintaining accurate and up-to-date WHOIS information and for renewing your domain prior to expiry. Domain names that expire and enter the redemption period may be subject to additional redemption fees. SkyCore Host does not guarantee the availability of any specific domain name.
Email services may not be used for bulk commercial email without recipient consent. Storage limits are defined per plan. Accounts that exceed storage limits may experience service interruptions. Third-party email products (Google Workspace, Microsoft 365) are also subject to the respective provider's terms of service.
SSL certificates are issued by third-party Certificate Authorities (CAs) and are subject to their respective terms and validation requirements. SkyCore Host acts as a reseller and is not responsible for CA validation decisions or revocations.
The Website Builder is provided as a hosted tool. Websites created using the builder are hosted on SkyCore Host infrastructure and subject to standard hosting terms. You retain ownership of your content but grant SkyCore Host the necessary licenses to host and serve it.
This Service scans publicly available and partner-sourced databases for compromised credentials. Results are provided for informational purposes only. SkyCore Host makes no guarantee of detecting all compromises or data exposures, and is not liable for any losses arising from monitored or unmonitored breaches.
CodeGuard is a third-party backup service resold by SkyCore Host. Backup frequency, retention, and restore capabilities are subject to the CodeGuard service terms. SkyCore Host is not responsible for backup failures or data loss attributable to CodeGuard's infrastructure.
SkyCore Host reserves the right to modify, add, change pricing for, temporarily suspend, cease offering, or permanently discontinue any Service at any time. If a Service reaches End-of-Life (EOL), we will use reasonable efforts to notify you at least 30 days in advance by email to your registered address. You are responsible for migrating your data and services before any notified EOL date. SkyCore Host shall not be liable for any loss arising from migration delays on your part.
We may also modify these Terms at any time. Material changes will be communicated to you by email or via a prominent notice on our website. Continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms.
Your use of this Site and Services is at your own risk. All Services are provided "AS IS", "as available", and "with all faults". To the maximum extent permitted by applicable law, SkyCore Host and its officers, directors, employees, agents, affiliates, and licensors expressly disclaim all warranties, whether express, implied, or statutory, including without limitation:
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
To the maximum extent permitted by applicable law, SkyCore Host, its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, special, punitive, exemplary, or consequential damages of any kind, including but not limited to: loss of profits, revenue, data, goodwill, business, or anticipated savings, arising out of or in connection with this Agreement or the Services, even if SkyCore Host has been advised of the possibility of such damages.
SkyCore Host's total aggregate liability to you for all claims arising under or in connection with this Agreement shall not exceed the greater of: (a) the total amount of fees actually paid by you for the specific Service giving rise to the claim in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) USD 100 (one hundred US dollars).
If you are an EU consumer, these limitations do not affect any statutory rights you may have under applicable EU consumer protection law, including rights that cannot be excluded or limited by contract.
Nothing in this Agreement excludes or limits liability for: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be excluded by applicable law.
You agree to defend, protect, indemnify, and hold harmless SkyCore Host and its officers, directors, employees, agents, and affiliates from and against any and all third-party claims, demands, actions, costs, expenses (including reasonable legal fees), losses, or damages arising from or relating to:
SkyCore Host reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims.
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.
For users outside the United States, this choice of law does not affect any non-waivable statutory protections you are entitled to under the laws of your country of residence (including, where applicable, EU consumer protection laws).
For users in the United Kingdom, this Agreement is additionally subject to the laws of England and Wales for consumer-related matters to the extent required by applicable UK law.
For users in Nigeria, nothing in this Agreement derogates from your rights under applicable Nigerian consumer protection legislation, including the Consumer Protection Council Act.
Before commencing any formal dispute resolution process, you and SkyCore Host agree to make reasonable good-faith efforts to resolve any dispute informally. You should first contact us at legal@skycorehost.com with a description of the dispute and your proposed resolution. We will have 30 days from receipt of your notice to attempt to resolve the dispute informally.
If the dispute is not resolved through informal negotiation, you and SkyCore Host agree to resolve the dispute through binding individual arbitration rather than in a court of law, except as provided below. Arbitration will be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, and judgment on the award may be entered in any court having jurisdiction. The arbitration will be conducted in the English language and seated in Delaware, USA, unless otherwise required by applicable law.
Class Action Waiver: You and SkyCore Host each agree that any dispute resolution proceeding shall be conducted only on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action or class-wide arbitration. If this waiver is found unenforceable, the arbitration agreement in this section shall be null and void.
The following disputes are excluded from the arbitration requirement: (i) claims for emergency injunctive or equitable relief to prevent imminent harm; (ii) claims that may be brought in small claims court; and (iii) claims where applicable law prohibits mandatory arbitration (such as certain consumer disputes in EU member states).
For any claims not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware, USA. For EU users, this does not affect your right to bring proceedings in the courts of your country of residence.
This Agreement, together with all documents incorporated by reference (including the Privacy Policy, Acceptable Use Policy, Refund Policy, and any applicable product-specific terms), constitutes the entire agreement between you and SkyCore Host with respect to the subject matter hereof and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.
No failure or delay by SkyCore Host in exercising any right or remedy under this Agreement shall operate as a waiver thereof. A waiver of any right or remedy on any occasion shall not be construed as a waiver of such right or remedy on any subsequent occasion. All waivers must be in writing and signed by an authorized representative of SkyCore Host.
If any provision of this Agreement is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall remain in full force and effect.
SkyCore Host may assign or transfer its rights and obligations under this Agreement at any time, including in connection with a merger, acquisition, or sale of assets, without your consent and without notice, provided that any assignee agrees to be bound by this Agreement. You may not assign your rights or obligations under this Agreement without SkyCore Host's prior written consent.
SkyCore Host is not liable for any failure or delay in performance of its obligations caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, civil unrest, governmental actions, labor disputes, power outages, internet disruptions, or third-party service failures.
All notices required or permitted under this Agreement shall be in writing. Notices from SkyCore Host to you will be sent to your registered email address. Notices from you to SkyCore Host must be sent to legal@skycorehost.com or our postal address. Notices sent by email are deemed received upon transmission (assuming no bounce or delivery failure).
Section headings in this Agreement are for convenience only and shall not affect the interpretation of this Agreement.
For all questions, complaints, or requests relating to these Terms, please contact our Legal Department:
SkyCore Host LLC
4th Floor Imperial House, 15 Kingsway, GB
Email: legal@skycorehost.com
Phone: +1 (267) 387-2561
For DMCA / copyright: dmca@skycorehost.com
For abuse reports: abuse@skycorehost.com
For EU DSA / compliance: compliance@skycorehost.com
For general support: support@skycorehost.com
Language: The English version of this Agreement is the only current and legally binding version. Any translated versions are provided for convenience only and are not legally binding in the event of any inconsistency.
