Request deletion of your SkyCore Host client account and mobile app data. This page explains how to ask, what is removed, and what we are required to keep.
SkyCore Host customers can request deletion of their client account and personal data associated with the SkyCore Host website, client area, and mobile app.
The SkyCore Host mobile app is used to access your existing client account, view domains, hosting services, invoices, support tickets, and account updates.
To request account deletion, contact our support team using one of the methods below.
Email: support@skycorehost.com
Client area: Submit a support ticket
Use the subject line: Account Deletion Request
Please include the email address on your SkyCore Host account. For account security, we may ask you to confirm ownership before deletion is processed.
When an eligible deletion request is completed, we delete or anonymise personal data that is no longer required to provide services or meet legal obligations. This may include:
Some information may be retained where required for legitimate business, security, billing, tax, regulatory, or legal reasons. This may include:
Where we must retain information, we keep it only for as long as necessary for the reason it is retained.
We aim to review account deletion requests promptly. Most requests are processed within 30 days after we verify the account owner and confirm that no active service, billing, legal, or domain registration obligation prevents deletion.
If you have questions about account deletion or data privacy, contact us and we will explain exactly what would happen to your account.
